Shipping policy

Shipping & Delivery 📦

At AuraCar x KeyHide, we take pride in delivering premium automotive upgrades directly to your door. To maintain our high standards of quality and ensure your tech arrives in perfect condition, we manage a streamlined international supply chain.

Order Processing ⏱️ All orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive an email confirmation as soon as your order is placed.

Shipping Rates & Timeframes (UK) 🇬🇧 We are pleased to offer Free Tracked Shipping on all orders across the United Kingdom.

- Total Delivery Time: Please allow 9 to 12 business days for your order to be processed, quality-checked, and delivered to your UK address.

- Why the wait? By shipping directly from our specialist manufacturing partners, we are able to offer Founder-Level pricing and free shipping on high-intensity tech like the AuraStream™ and AuraSky™.

Tracking Your Order 🛰️ Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. Please allow 48 hours for the tracking information to update in the carrier's system.

Missing or Delayed Orders? If you haven’t received your order within 15 business days of receiving your shipping confirmation email, please contact our support team at support@keyhideuk.com with your name and order number. We will investigate immediately to ensure your gear arrives safely.